- The Messenger NEW ISSUE - Climate Change Reports: The New Frontier of Real Estate Due Diligence
- PROGRESS Wrestling Special Offer - Private Client Webinar Series
- Manchester Professionals Dinner Club 31st October
- Dates for the diary
- MLS Court Report Journal Issue 4
- What did Law Firms say about the Matrix247 Breakfast Briefing Seminars in September?
Our MLS Advantage partner, Landmark Information Group, is hosting an event on Climate Change on the 19th of October to mark the launch of their forthcoming publication, Climate Change Reports: The New Frontier of Real Estate Due Diligence.
Register for the event and get answers to these ‘big’ questions:
What does climate change really mean for the property industry?
Which physical and transitional risks pose the greatest challenges to property owners?
How does the industry report on these risks – and where does reporting fall short?
Climate change is not likely to go away anytime soon. As we take our respective steps towards meeting net zero targets as an industry, Landmark has turned the focus to climate change reporting, exploring how climate risks are currently reported – and where there is room for not only improvement but innovation and excellence. This is a conversation for the entire property ecosystem – and we want to involve YOU.
We have secured a special offer for our members if you have no plans this coming Sunday.
Do you remember Big Daddy, Giant Haystacks, and all those great WWE stars like the Rock, Hulk Hogan and Stone Cold Steve Austin ?
Well, we have our own British and more modern version, PROGRESS Wrestling in Manchester on Sunday at the 02 Academy, and MLS members can see this amazing show for a special price of £20 for seats, and just £15 for standing.
This week saw the first of our lunch time webinar series on contentious Private Client topics. If you would like to book on we still have three to go!
Each session will run from 12:30 to 13:30 and will be hosted by Rebecca Clarke, Chair of our Private Client Committee, and are kindly sponsored by our friends at Shard Capital.
You can book on to a single session or join as many as your diary allows!
Cost to attend: Free to all
The remaining sessions are: 12th October 2022: Rectification of wills: A law and practice with Paul Lakin of Kings Chambers 19th October 2022: S116 Applications with Simon Charles of St Johns Building Chambers 26th October 2022: Promissory Estoppel with Philip Jenkins of Ten Old Square
Date: Monday 31st October 2022 Time: 18:00 for 18:30 Location: Fountain House, The Memorial Hall Albert Square Manchester M3 5PF Cost to attend: £45.00+VAT (£54.00 in total) Includes a welcome drink, three course meal and half a bottle of wine or soft drink
Manchester Professionals Dinner Club is back!
Join us for our next event at the Fountain House on 31st October to enjoy some fabulous food and informal networking.
See the delicious menu here:
STARTERS
Salt beef salad, pickled mushrooms, crispy onions, watercress, chimichurri
Over 50 law firms across the North West attended a series of briefings held in Cheshire, Manchester and Lancashire addressing How to improve conversion ratios of new enquiries to client instruction
Law Firms attended include; Swayne Johnson, CFG Law, HM Legal, Aaron & Partners, Jollifries, Beswicks, SAS Daniels, Taylor Brown, Moss Haselhurst, Oliver & Co, Olliers, Stephensons, Weightmans, Bromleys, Myersons, Slater Heelis, Express Solicitors, Farleys, AFG Law, Forbes, Bond Turner, Galmins.
Covering the direct link between law firm culture, client experience, legal tech, and cash flow, the event gave delegates crucial tools to help their law firm increase conversion rates and consequently, add profit to the bottom line.
Further to the mystery shopping of 256 law firms, 80% of law firms surveyed claimed they deliver a ‘superior’ customer service, yet only 8% of the public actually thought these firms deliver a ‘superior’ customer service.
Keynote speakers at the seminar include Head of Culture and People at MAPD group, formally Jackson Lees, a 350 staff law firm who has successfully taken a welcome team of new enquiry handlers from two staff five years ago, to now over thirty, providing top tips to other law firms. Along with CEO of WHN Solicitors, operating across eight Lancashire branches and winners of Red Rose Professional Services firm of the year through their proactive approach to law firm culture.
Other speakers included Insight6, providing benchmarking and statistics on why the initial client experience directly impacts all conversions ratios, leading to Matrix247 exploring the tech available to assist in greater conversions ratios and tracking ROI.
Professional Choice Consultancy illustrated the cost of getting it wrong on bottom line profits and leading accountants, WR partners and PM&M provided valuable tips to manage cash and access R&D Grants
So what’s the answer to resolve and make significant, improvements to conversions of enquiries?
Omnichannel legal tech!
Victor Lisowski, Head of Strategic accounts for 13 years at Matrix247 explored how law firms are using omnichannel to improve their conversion ratios from 20% to 60%. The technology helps manage all enquiry channels, from Facebook and Instagram to phone calls and email. Integrating with case management systems, the tech provides automated reports that:
Tells you how much profit is made from your law firm’s marketing spend
Per marketing channel
Per month
Per department
This enables the managers/head of departments to take the right steps and make the right decisions for the culture of your law firm and increase financial growth.
Interested in finding out more about the event and how we can help your law firm? Contact Victor Lisowski at teamlegal@matrix247.com
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