- Private Client Conference: Drafting Masterclass - Calling all Employment Lawyers - The Art of Being Unforgettable: Building a Memorable Personal Brand to Enhance Your Visibility - Having challenging conversations – Top 5 tips - Dates for the diary - June Messenger - MLS Court Reports Journal Issue 11 - Is your MSP getting it right?
Date: 4 October 2023 Time: 09:30-15:30 Location:Manchester Marriott Victoria & Albert Hotel, Water Street, Manchester, M3 4JQ Cost to attend: MLS Members £95.00 + VAT (£114.00)
Non-members £120.00 + VAT (£144.00)
We are delighted to announce the MLS Private Client Conference will take place on 4th October 2023 and take the form of a drafting masterclass.
The interactive sessions will give practical tips on how to improve your drafting of wills, trusts, Court of Protection applications and Deeds of Variation and s144 appointments. A great refresher for the more experienced and a brilliant guide for those early in their careers.
The day will round off with a session looking at Imposter Syndrome with QCH Therapist and Coach Sally Heady. Sally will cover what Imposter Syndrome is, how to spot it and what you can do about it.
The masterclasses will be delivered by:
Trusts:Steven Appleton, Brabners
Court of Protection applications:Beverley Beale, Principal Associate, Weightmans LLP
Wills:Rebecca Clarke, Clarke Willmott and Nicola Walker, Private Client Solicitors
Deeds of Variation and s144 appointments: Paul Davies, Clarke Willmott
We’re pleased to confirm the Employment Law Committee is already planning the 2024 MLS Employment Law Conference following the success of the 2023 Conference in February.
At this year’s event, we had three fantastic speakers covering the following topics: Tribunal update and reform from REJ Franey; The Future of Work with Tessa Hollingworth from Hays; and an overview of the fantastic work undertaken by the ECHR by Clare Armstrong their Principal in Legal, Litigation and Advisory Team.
We have a date and a venue for 2024, now we just need to decide on the topics.
We’re planning to include a case/legal update to cover recent cases and the various new employment laws that are expected to come into force in 2024.
This means we have two more speaker slots to fill so it would be great if you could send us ideas for topics to cover. Whether it’s a technical legal update on TUPE or Whistleblowing, a practical session on a topical issue like AI in the workplace, or old favourites like EDI or managing stress, all ideas gratefully received!
Date: 12 July 2023 Time: 13:00 to 13:45 Location:Online via Teams Cost to attend: Free but you must book your place
In the second of our personal branding series of webinars join Phil Ossai as he demonstrates the value to your firm in building your personal brand and how it will enhance your firm’s visibility.
Join us to learn how:
Creating a personal brand boosts your firm’s reputation
To address unique challenges in the traditional legal sector
Implementing OSSAI’s 3C’s Framework for brand visibility will support you and your firm
This event is free but booking is essential More about Phil: In 2022, Phil turned his passion for personal branding into a mission, founding OSSAI into a thriving six-figure personal branding agency. OSSAI, under Philip’s leadership, has enabled everything from small law firms to FTSE 100 companies to harness LinkedIn for business results that all professionals actually want: a tangible return on investment not on vanity metrics.
Date: 20 July 2023 Time: 13:00 to 13:45 Location:Online via Teams Cost to attend:Free but you must book your place
A challenging conversation at work is never too far away!
In this webinar, Mike Ode from Potential Unearthed will show you how you can approach this type of conversation with more confidence. He will help you to understand why people ‘kick off’, as well as providing you with a simple structure that you can follow during your chat.
A great virtual learning session packed full of practical tools.
Here’s a flavour of what we cover:
Why do we perceive some conversations as difficult? Maybe it’s time to shift your mindset?
“I am calm” – Understanding the Adult, Parent, Child model
The Exploder v Silent Unresponsive – Learning about different reactions and how to manage each one
“I’m the Victim” “No, I’m the Victim” – Understanding the Drama Triangle
It’s all about the preparation – 6 questions you need to ask yourself
Meet it Head On – Our 7 Steps for structuring your conversation
It’s a question we’ve been asking quite a bit recently, and the responses have been mixed to say the least. Whilst there are undoubtedly outstanding MSPs out there, feedback from several of our new (and potential) clients has been an emphatic “no”. Lots of companies are fed up with the customer service they’re receiving. In some cases, it’s non-existent. They’re citing not being able to get in touch with anyone or no-one getting back to them when there’s an issue. We all know how annoying this can be, right? We rely so heavily now on IT systems so, when they crash or there’s a problem, it’s imperative to solve it as quickly as possible. Delays equal lost revenue, missed opportunities, disgruntled customers and frustrated employees. Then there’s the elephant in the room. Price increases. “In order to continue to deliver the levels of service you’re accustomed to, we have no choice but to increase our prices across the board.” Sound familiar? We understand that several of our competitors have recently implemented price increases for a variety of reasons. And the levels of service they’re offer don’t exactly match the premium price tag. Quite the opposite in fact. Dire service levels, no-one to help deal with a problem, platforms crashing every few days and systems that still rely on legacy kit. Not ideal and certainly not worth paying more for. Price increases combined with ongoing poor service levels and old business models that are prone to the effects of rising energy costs appear to have created the perfect storm in our industry. However, here at etiCloud we’re proud to be bucking the trend. From day one, we’ve done things differently. We’ve built our business around our customers, putting them at the heart of everything we do. That’s why we haven’t increased our prices – and we no plans to – because we know it’s tough out there. And that’s why our Customer Excellence Team is always available to help and support if there is ever a problem. And they’re real people who care about your business as much as you do. They know how important it is to get back up and running or to provide a solution as quickly as possible. We’re the first to admit we’re not perfect. But we do have the best intentions. So, if we make a mistake or we miss something, we bend over backwards to make it right as quickly as is humanly possible. Put us to the test and see. Or chat to one of our existing customers. They’ll give you a candid review. After reading this post, you think: “nope, my MSP isn’t getting it right”, don’t put up with it a day longer. Let’s have a chat.
You can call us on 0333 358 2222, email ts@everythingthatis.cloud or book an appointment to suit your schedule here.
